About Us: Nurturing Health and Empowering Lives

Welcome to Washwood Heath Primary Care Network (PCN), a beacon of comprehensive and patient-centred primary healthcare. With a visionary outlook, our mission is to provide exceptional, accessible, and responsive services to our diverse community. Embracing a patient-centric ethos, we value your uniqueness and empower you to actively shape your health journey. Seamlessly weaving preventive, curative, and rehabilitative care, we collaborate with healthcare professionals and community partners to amplify the impact of our offerings. Our unwavering commitment to accessibility, equity, and continuous quality improvement ensures that every individual receives top-notch care. Join us as we cultivate well-being, inspire lives, and chart a future where vibrant health thrives for all.

Our Mission

Our mission is to deliver exceptional primary healthcare services that are accessible, inclusive and responsive to the needs of our diverse community. We are committed to providing comprehensive, coordinated and continuous care to individuals of all ages, emphasizing prevention, early intervention, and ongoing management of health conditions.

We aim to achieve our mission through the following guiding principles.

  • Patient-Centred Approach: We prioritize the needs and preferences of our patients, respecting their values, cultural backgrounds and individual circumstances. We actively involve patients in the decision-making process and empower them to take ownership of their health and well being
  • Comprehensive and Coordinated Care: Providing a comprehensive range of primary healthcare services that encompass preventive, promotive, curative and rehabilitative care. We emphasise the integration and coordination of services across various healthcare providers, ensuring seamless transitions and continuity of care.
  • Accessible and Equitable Care: Ensuring that everyone in our community has equal access to high-quality primary healthcare services, regardless of their socio-economic background, race, ethnicity or any other factor. We strive to eliminate health disparities and promote health equality.
  • Health Promotion and Disease Prevention: Prioritising preventive measures and health promotion strategies to empower individuals and communities to adopt healthy lifestyles, manage chronic conditions and prevent disease onset. We strive to educate and empower patients to take ownership of their health and well-being.
  • Collaborative Partnerships: Collaborating with healthcare professionals, community organisations and stakeholders to build strong partnerships that enhance the quality and scope of primary care services.
  • Continuous Quality improvement (CQI): We prioritize continuous quality improvement by fostering a culture of ongoing learning and development to provide the utmost level of care. We consistently assess our performance, utilize evidence-based practices, and execute quality improvement efforts to guarantee optimal results for our patients.

Our Vision

We envision a future where every individual in our community has access to high-quality comprehensive and patient-centred primary healthcare services. We strive to create a healthcare system that promotes wellness, prevents illness and ensures the well-being of individuals and families across the lifespan. Our vision is to be recognised as a leading PCN that fosters strong relationships between patients and healthcare providers, resulting in improved health outcomes and enhanced community well-being.

Contact Us

(0121) 328 1174

38 Havelock Road, Birmingham, West Midlands, B8 1RT 

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